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Sustainability in action at VUI.agency in 2021

  • #Sustainability
  • #VUI.agency

If you're reading this, chances are you care a lot about sustainability and climate change. So do we. We're still figuring out our global response to it. According to a recent VOX article, “Want to fight climate change effectively? Here’s where to donate your money.”,"Since 2000, carbon dioxide emissions have actually risen 12 percent." 

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Contemplating our remote 2021 Christmas event at VUI.agency

  • #Remote work
  • #VUI.agency

A contradiction or a thing of possibility? How did we celebrate this Christmas together in a virtual way? So, this year was challenging as well. Rising Corona numbers, strict restrictions, it just didn't feel right to celebrate Christmas "for real." We haven't been able to together as a whole team for the second year in a row. Some team members have never seen each other outside the computer screen since they started working at VUI.agency. How did we VUIs feel about that?  

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Loneliness, Elderly, and Healthcare Voice Assistants

  • #VUI Design

Could a voice assistant help alleviate the feeling of loneliness in our elderly? Loneliness and the elderly are very familiar concepts that most of the time, sadly, go hand in hand. To answer this, we must first use our empathy to understand this feeling’s why’s and nuances.

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Sound in Voice User Interfaces – a Sound Architect’s perspective

  • #Sound Design

The rise of voice assistants feels like a dream come true from a Sound Architect's perspective: a model of interaction becomes "mainstream" in which sound is the primary communication modality between humans and machines.

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Will voice control become a widely-used feature in video games in the future?

  • #Gaming
  • #Voice UX

Sports gaming release season 2021 is here – Imagine your all-time favorite games being taken to a whole different level. From a sports game perspective, having intense last minutes on the pitch in FIFA, being down 1-2, trying to outplay your opponent but it is just not working.

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Data and AI in voice – An interview with senior voice architect Dr. Laura Dreessen

  • #Voice Branding
  • #VUI Design

How do we use data and AI in VUI.agency’s voice projects? First and foremost, we use data to train voice recognition since every voice interaction starts with understanding. For this, we need speech data collections to understand how our user’s persona speaks.

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Accessibility in Voice – an interview with our UX designer, Sara Oliver

  • #VUI Design

We can always break an arm or a leg, lose our sight temporarily, or even lose our voice at a friend's gathering. Just consider how many people use glasses in the world. When talking about accessibility, we must see beyond a special condition, especially in User Experience Design.

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How will voice user interface design look like in 2050?

  • #VUI Design
  • #Innovation Design

We love voice and conversational interfaces. And we are always open to innovative collaborations and idea exchange.

This article is about the inspiring collaboration between VUI.agency and the AMD Akademie Mode & Design in Munich, where eleven students explored the future of voice, and developed a future scenario. Under the guidance of some of VUI.agency’s specialists, the students went through all the phases of the design thinking process and developed a voice project prototype.

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Five things I struggle with when trying to explain NLU to managers

  • #AI NLP
  • #VUI Design

Five things that managers in general should know about NLU, even if they have absolutely no background in the field.

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Part 1: The role of visual designers in 2030 – the holistic design approach

  • #Visual Design

What are Visual Designers doing right now at their working desks? Well, we are mostly hired for our visual craft skills, meaning creating everything a brand, an artist, a book, or a room is communicating to you on a visual level. And then sometimes if your education implied a marketing focus as well, we are also hired for our brand strategy skills. So what is the problem with that? And why is this state changing or does it even have to change?

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Is contextual voice experience the next breakthrough in voice user interaction?

  • #VUI Design

We took part in the Chatbot Africa & Conversational AI Summit 2021 and this is a follow up on our talk: “Contextual voice experiences.” There was a surprising amount of engagement and interest in the summit. It was interesting to connect with voice experts from the African region.

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Why every business needs to grow their ROI with a voice strategy in 2021

  • #Voice Branding

As people become more and more comfortable using voice user interfaces (VUI), expectations grow towards what customers expect from the products and services they purchase.

To stay competitive, companies need to start thinking about a voice strategy in order not to risk staying behind their competitors. In the same way, that it is not to doubt that a website is needed, it is not to doubt that a voice-first presence needs to be adopted.

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Why Multimodality and Multidevice is a Big Trend in 2021

  • #Voice UX

Looking back to the past year, we can see how voice technology is exponentially growing. Spending time at home, the lack of communication with the outside world, and the rise of our internet usage are a few elements influencing the adoption speed. As Brian Roemmele (president of Multiplex) said, the Voice-First sector will continue to be the fastest adopted technology in history.

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Supporting voices around the world – the importance of sustainability at VUI.agency

  • #Sustainability

We really love language, conversations, and sustainability at VUI.agency. More than 70% of our team are linguists and language experts so you can imagine that besides creating the next best voice assistant for top brands, we also have a lot of talks and debates on a lot of topics.

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We are partnering with VocaliD to offer inclusive and branded quality synthetic voices

  • #Voice Branding
  • #News

VUI.agency partnered with VocaliD, a successful US-based Voice AI company, offering synthesized  Voice personas with individuality, and not just robotized generic voices. Which is one of the best ways to end a year as a business?

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December 24th, 2030 - a journey into the future of Christmas and smart homes

  • #Voice UX

Remember the last ghost from Charles Dickens’ famous tale A Christmas Carol? The one who drags the cold-hearted protagonist into a dark and gloomy Christmas future without saying a single word? This blog post will not carry on with that foreboding silence – quite the contrary. We want to take you on a journey into a bright future, into the year 2030, and outline a vision in which the technology we already use today will sweeten our holiday season. Let’s imagine the future of Christmas and smart homes together.

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7 of our favorite German Christmas Voice Apps – VUI.agency recommended

  • #VUI Design

The pre-Christmas period is very emotional for many people. We reflect on the past year, taking stock of our situation, willing to start the new year fresh. Christmas time is about relaxing with our loved ones and enjoying the time off. As of December starts, we consciously put ourselves in a completely different mood.

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Voice Assistants in the “Uncanny Valley”

  • #VUI Design

In conversations with colleagues and customers, I often come across one question: “How human can or should a synthetic voice sound like?” Two statements usually stand opposite each other: “No, that sounds terrible, tinny and unnatural.” Vs. “That’s creepy when you don’t even hear that it’s actually a machine speaking.”

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Bias in AI in 2020

  • #VUI Design

AI is coining many of today’s and even more of tomorrow’s technologies. As powerful as AI is, we need to keep in mind that it is only as good as its teachers and the data we feed it.

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Multilingual Smart speakers in 2020

  • #AI NLP
  • #Voice Design

As a German person, I am used to having all kinds of user interfaces available in my own native language. Even though many devices, such as smart speakers, are first available on the English-language market, it usually does not take long for them to also arrive on the German market, featuring user interfaces that have been completely translated into German.

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Voice UX: Pixi-stories on command

A bedtime story is part of the bedtime ritual for many families – and Alexa can also be helpful here and come up with a bedtime story on command. But in order for the experience to be approximately as beautiful as it is when read by parents, there are a few things to consider. The most important consideration in advance: the target group of a bedtime story skill is primarily children and this is exactly what you have to do justice to in UX design.

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From function to person: why persona design is an integral part of voice assistants.

  • #Voice Design

Voice assistants should not only answer questions quickly and in a satisfactory way, they should be pleasant to communicate with and cope with the curiosities of human language. The development of a persona ensures that users like to speak to their language assistant over and over again. In addition to vocal characteristics, choice of words and sentence structure, intercultural and language-specific parameters must also be included in the design of a coherent persona. You can check out on our website how we did this on our project for “Hey Swisscom”.

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