Skip to main content


The future of digital customer interaction


  • Conversational AI Strategy

  • Conversation Design

  • Assistant Persona Design

  • Voice Development

  • Voice UX

At, we are passionate about conversational design and strategy. Our experts support you with the conception, planning, and operation of your voice assistant, chatbot, or AI dialogue system.

TÜV ISO 9001 certified quality management system

Conversational AI that engages and converts

We design convincing natural language interfaces. Whether communication processes, existing web functions, or transactions in the customer center, offers comfortable interactive conversations – accessible 24/7.

Customer Projects

  • Group 18
  • RTL_Logo_2021
  • logo-Carlsen
  • logo-Lufthansa
  • Miele_Logo_M_Red_sRGB

Our partners

A partnership between science and conversation design

We collaborate with leading international research institutes and experts at universities across Germany and Europe. Building strong partnerships with these pioneers in the field of voice and human-machine interaction is key to the cutting-edge solutions and services we provide.

We explore questions that lead to innovations, keeping across new developments and broadening our knowledge to create more intuitive and less biased brand-customer interactions.

  • Frauenhofer
  • The Open Voice Network Open_Voice_Network_Logo_horizontal_color_2
  • LMU München
  • IBM Logo
  • VocaliD
  • University of Cologne
  • Grimme Medienbildung
  • Grimme Akademie
  • AMD

Discover our blog article

Bring Your Hotline into the Conversation with CAI Banking

  • #Voice Banking
  • #IVR
Discover blog article