A bedtime story is part of the bedtime ritual for many families – and Alexa can also be helpful here and come up with a bedtime story on command. But in order for the experience to be approximately as beautiful as it is when read by parents, there are a few things to consider. The most important consideration in advance: the target group of a bedtime story skill is primarily children and this is exactly what you have to do justice to in UX design.

Voice assistants should not only answer questions quickly and in a satisfactory way, they should be pleasant to communicate with and cope with the curiosities of human language. The development of a persona ensures that users like to speak to their language assistant over and over again. In addition to vocal characteristics, choice of words and sentence structure, intercultural and language-specific parameters must also be included in the design of a coherent persona. You can check out on our website how we did this on our project for “Hey Swisscom”.